Last Updated: January 26, 2026

By providing your mobile phone number to Horizon Physical Therapy, you are opting in to receive SMS text messages from us. These messages are primarily used for appointment reminders, clinic updates, and essential communication regarding your care.

1. Consent and Opt-In

You may opt-in to our SMS service by:

  • Checking the “opt-in” box on our patient intake forms.

  • Verbally confirming your preference during your clinic visit.

  • Submitting your phone number via our website contact form.

By opting in, you authorize Horizon Physical Therapy to use WebPT, our practice management software, to send automated and manual text messages to the mobile number provided.

2. What to Expect

Messages from Horizon Physical Therapy may include:

  • Appointment confirmations and reminders.

  • Instructions for your upcoming physical therapy sessions.

  • Notifications regarding clinic closures or schedule changes.

  • Follow-up messages regarding your home exercise program.

Message frequency varies based on your appointment schedule and specific care needs.

3. Cost

Message and data rates may apply. Horizon Physical Therapy does not charge a fee for our texting service; however, your mobile carrier’s standard rates for sending and receiving text messages still apply.

4. How to Opt-Out

If you no longer wish to receive SMS messages from us, you can opt-out at any time:

  • Reply “STOP” to any text message you receive from us.

  • Verbally request to be removed from SMS communications during your next visit.

  • Contact our office directly at 402-310-9927.

Once you opt-out, you will receive one final confirmation text. After that, you will no longer receive SMS messages unless you re-subscribe.

5. Help and Support

If you are experiencing issues with our messaging service or have questions, you can:

  • Reply “HELP” to any message.

  • Email us at info@horizonptlincoln.com.

6. Privacy and Data Security

Your mobile information is handled with the same care as your medical records.

  • No Sharing for Marketing: We do not share, sell, or rent your mobile phone number or SMS consent data with third parties or affiliates for marketing or promotional purposes.

  • WebPT: We utilize WebPT as our secure service provider to facilitate these communications. Your data is stored and transmitted according to HIPAA-compliant standards.